L O A D I N G

Customer Services

In case of plain Gold jewellery 90% and in case of plain Platinum jewellery, 75% of current market value of the product (as per net weight of the metal).

In case of Diamond with Gold Jewellery or Diamond with Platinum jewellery, 90% of current market value of the product (as per net weight of the metal and total carat weight of the diamonds).

In case of Gemstone (Only Precious Stones like Ruby, Emerald, Sapphire, Citrine, Garnet) with Gold jewellery or Gemstone with Platinum jewellery, 65% of the current market value of the product (as per the net weight of the metal and total carat weight of the gemstones).

In case of Uncut Diamonds, Polki, Kundan, Pearl, Coral, Red Sandal, Rudraksha, Swarovski, Cubic Zirconia(CZ) or American Diamonds, All semi-precious or Fancy cut gemstones with Gold Jewellery, 90% of current market value of the product (as per net weight of metal only) after removing stones, enamel, dust etc.

In case of Gold Coins, 95% of current market value of the product.

We currently do not accept Loose Solitaires and Tushi Necklaces under buyback policy.

Shipping charge will be borne by Dharam Jewels. In case of exchange or buyback conditions are applied.

The prevailing market value will be determined by Dharam Jewels.

Money back shall be done by way of online bank transfer to the customer’s bank account within 10 days, after quality check and valuation is confirmed by the customer.

This feature is not available for International orders (Orders that will be shipped abroad from India).

Policy doesn't cover making charges and taxes.